Support
Get help with release availability, app workflows, backups, imports, exports, and general product questions during the pre-release period.
Digital Gun Vault support does not provide legal advice, transfer authorization, or ATF filing services. Recordkeeping only.
Send support requests to the address below. Include your platform, app version when available, and a concise description of what you need.
Do not send vault files, exports, serial numbers, NFA paperwork, recovery passwords, master passwords, or location screenshots unless support identifies a narrow need and the exchange is explicitly granted by you and explicitly approved by the owner of the Digital Gun Vault application for that specific support issue.
Digital Gun Vault does not intake user data by default. Support works from descriptions, platform details, version numbers, and error text unless the exchange is explicitly granted by the user and explicitly approved by the owner of the Digital Gun Vault application for that specific support need.
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